Twitter is another way for a company to connect with their customers by following the customer's brand. A company can respond when a customer tweets about a certain product of theirs or when their company is mentioned. While micro-blogging is still "new" to many marketers and public relationships professionals, it is quickly becoming a must need like a website. Since micro-blogs are bite-sized updates, a more intimate environment is created between the Twitter and its followers. A company that engages its audience with micro-blogging can further increase its brand awareness, which creates a stronger community.
No comments:
Post a Comment